EcoTulum Resorts & Spa gets you off the beaten path for a truly alternative vacation experience in our rustic, seaside eco-hotels.
Tired of stuffy all inclusives? Get ready for an exotic vacation in Tulum.

EcoTulum operates in a truly global world, and recognises the importance of diversity; of understanding individual ways of working, and how they can complement each other to deliver outstanding results.

Our Mission, to charm and harmonize ours guests is what makes us unique – that's why we call ourselves the 'encantadores'. EcoTulum has created an environment where people with energy, creativity and commitment work together to fulfil ambitious goals and work to the highest standards of professional integrity. The Staff share in their workplace the concept of a tribe working on daily activities and the same values.

We will process 100% of the payment for your stay at the time of booking. You understand and acknowledge that YOUR RESERVATION IS UNCONDITIONALLY NON-REFUNDABLE.
NO REFUNDS WILL BE GIVEN IN CASE OF CHANGE OR CANCELLATION but only a credit will be issued for the amount paid valid for one (1) year from the date of your cancellation (subject to the restrictions set forth below). We encourage you to purchase cancellation insurance.
In order to obtain a credit valid for one (1) year from the date of your cancellation, you must make your cancellations or changes at least 48 hours prior to arrival.
Changes or cancellations within 48 hours in advance are subject to one night charge (credit will be issued for the remaining non-refundable balance).
Date changes are not accepted on the date of arrival – day of arrival cancellations are completely non-refundable and not valid for credit. If you are arriving late, we will hold the accommodation until 12pm of the following day.
A CONFIRMATION LETTER WILL BE SENT TO YOUR EMAIL ADDRESS ONCE THE PAYMENT IS PROCESSED. PLEASE PRINT IT AND PRESENT IT AT CHECK IN AS PROOF OF PAYMENT FOR YOUR ACCOMODATION.