Banyan Tree Holdings Limited is a leading manager and developer of premium resorts, hotels and spas around the world. We are listed on the Singapore Exchange.

As at end 2008, the Group managed and/or had ownership interests in 25 resorts and hotels, 68 spas, 65 retail galleries and two golf courses. We are best known for our signature Banyan Tree and Angsana resorts, spas and galleries.

Why We Are Growing
Successfully Beyond Thailand

Banyan Tree began in Thailand, and we continue to operate the country’s leading integrated resort – Laguna Phuket –
through our subsidiary Laguna Resorts & Hotels Public Company Limited. Since 1995, however, we have steadily extended our geographical presence to 23 countries and counting.

Our success across diverse markets rests on the same fundamentals:

* Our strong brand recognition allows us to command prices at the high end of the market for hospitality and spas. Each brand and product line targets distinct market segments, enlarging our customer base;
* Our integrated capabilities – including in-house design, project management and global marketing – enable us to create new products, launch them quickly and manage costs well; and
* Our experienced and multi-disciplinary management team consistently demonstrates the expertise and strategic leadership needed to steer the Group.

Corporate Social Responsibility and Environmental Conservation

Since the founding of our Company, we have considered the physical and human environment when making business decisions. The resorts and hotels that we have built have been constructed using design and construction techniques that minimise damage to the environment to the extent practicable. Where practicable, we also opt for environmentally friendly methods in our operations such as installing a biologic waste water treatment system at Banyan Tree Bintan to recycle waste water for irrigation purposes. In addition, we seek out opportunities to support local businesses. Each resort also carries out community development and environmental projects.

Making a positive impact on the human environment
We endeavour to make a positive impact on the lives of people who live in areas where we have a presence. We try, as far as practicable, to employ native staff in each location in which we operate. Staff training and opportunities for transfers to the resorts we manage in other locations offer the locals a good foundation and exposure in the hospitality and leisure industry.

The business model of Banyan Tree Gallery also adds to our community development efforts. Our first project was the Yasothorn community in Northern Thailand. Women were given the opportunity to work from home while looking after their children when the Gallery engaged them to produce "Maun" triangular cushions. These cushions were used to furnish the Laguna Phuket resorts and at the same time retailed at Banyan Tree Gallery outlets. Part of the proceeds from the sale of the cushions in our galleries was also used to build Santhitham Vidhayakhom School for the community itself.

Two recent examples of our efforts to support communities were as a result of the recent 2004 tsunami catastrophe. We worked in partnership with the various groups to restore housing, livelihoods, and essential needs for the communities which have supported us.

The Green Imperative Fund

In 2001 we established the Green Imperative Fund ("the Fund") to expand and formalize our environmental conservation and community development efforts. The Fund provides financial support for environmental initiatives and community based projects in places where we have a presence. The Fund also gives our customers an opportunity to participate in our support of environmental protection and community help groups. Guests of Banyan Tree resorts and hotels may make a US$2.00 contribution and guests of Angsana resorts and hotels may make a US$1.00 contribution under an "opt-out" arrangement for each night they spend at the hotel or resort. We match our guests' contributions, dollar for dollar to develop the Fund.

AN ONGOING EFFORT
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To ensure sustainable development, we are committed to continually helping to conserve the immediate surroundings of our resorts. Larger-scale projects -- such as the marine conservation initiatives in the Maldives – as well as the little things (refillable containers for non-toxic, biodegradable toiletries) ensure the continued preservation of our ecological environment.

These conservation efforts even extend to the human environment; after all, we are part of the ecosystem too. By hiring and buying locally, as well as by engaging indigenous communities of various countries to produce cottage crafts for our resorts
and the Banyan Tree Gallery, we help keep cultures alive.

Other projects include scholarship programs at Banyan Tree Phuket, dengue fever and malaria eradication in Bintan and the commissioning of local artists in the Seychelles to produce works that complement the villas’ aesthetics. And of course, the well-received turtle projects in the Maldives.

Ceaseless sensitivity to the ecosystem is what the Green Imperative is about.

The rates quoted are subject to applicable government taxes and may be changed without prior notice. All rooms are subject to availability at the time of booking. The prices quoted do not include international or domestic air transportation; passport or visa handling; travel insurance; airport and port taxes; items of a personal nature; excess baggage charge, and gratuities, unless otherwise stated. Baggage and personal effects are at owner's risk throughout their stay. Banyantree.com reserves the right to apply an amendment fee of US$50 per amendment, from the second amendment.


Your credit card details will be passed on to the respective hotels to secure/guarantee your booking. Should a deposit be required, the amount will be debited by banyantree.com. Please note that your reservation requests are subject to room availability and confirmation by the hotel. Upon confirmation, you will receive an email or fax from banyantree.com with a reference number and the rates confirmed by the hotel when all the components of your reservations have been finalized.


Claims and refunds are subject to the cancellation policies of the respective hotels as outlined below.


IMPORTANT: Cancellations

Banyan Tree Bintan
Cancellations made only 14 days prior to the arrival date will be charged a 50% cancellation fee.
Cancellations made 7 days prior to the arrival date will be charged a 100% cancellation fee.
'No-shows' and stays that are cut short will also be charged a 100% cancellation fee.

Banyan Tree Maldives
Banyan Tree Phuket
Banyan Tree Seychelles
Cancellations made only 30 days prior to the arrival date will be charged a 50% cancellation fee.
Cancellations made 14 days prior to the arrival date will be charged a 100% cancellation fee.
'No-shows' and stays that are cut short will also be charged a 100% cancellation fee.

Banyan Tree Bangkok
Cancellations made less than 24 hours prior to the arrival will be charged a 1-night fee.

Banyan Tree Lijiang
Banyan Tree Ringha
Non Peak Season:
- 100% charge for cancellations made within 7 days prior to arrival date including no-shows and early departures.
Peak Season:
- 100% charge for cancellations made within 14 days prior to arrival date including no-shows and early departures.
Peak Season Dates:
- Labour Day Holiday - 30 Apr - 3 May 09
- National Day Holiday - 30 Sep - 6 Oct 09
- Christmas/New Year Holiday - 22 Dec 09 - 3 Jan 10
- Chinese New Year Holiday – 14 - 20 Feb 10